Apprenticeship – Healthcare Support Worker – Level 2
Healthcare support workers (HCSWs) work as part of a team providing high quality and compassionate care to individuals.
Course Summary
Course Information for Students
Who is this course for?
Healthcare support workers (HCSWs) work as part of a team providing high quality and compassionate care to individuals.
You will carry out well-defined routine clinical duties like monitoring an individual’s conditions (by checking things like blood pressure, temperature or weight) or checking on their overall progress, comfort and wellbeing. Depending on where you work, you may also help them to eat, drink, wash, dress or go to the toilet.
You will prepare individuals for healthcare activities carried out by other members of the healthcare team, looking after them before, during and/or after those activities in line with their care plan.
You will also carry out non-clinical duties and, depending on where you work, this could include tasks like keeping records, making beds, tidying up your work area, and returning or cleaning the equipment used during a clinical activity. You will be able to address straightforward problems in your day-to-day work, reporting concerns and changes to the appropriate person in a timely manner.
HCSWs work in a range of healthcare settings and your team may include workers from both health and social care. You will report to a registered healthcare practitioner who will directly or indirectly supervise your work.
Entry Requirements
There are no entry requirements but employers may run their own selection process.
What will you learn?
Skills and Knowledge:
- Communication
- Health intervention
- Person-centred care and support
- Dementia, cognitive issues and mental health
- Basic life support
- Physiological measurements
- Personal and people development
- Health, safety and security
- Duty of care
- Safeguarding
- Infection prevention and control
- Moving and handling
- Equality and diversity
How will you learn?
The apprenticeship will be delivered in the workplace.
What will you need to bring with you?
Your employer will need to provide you with any Personal Protective Equipment (PPE) required legally and to help you to undertake your role safely.
How will you be assessed?
Before going forward for end-point assessment, you must have completed:
- The 15 standards required by the Care Quality Commission [as set out in the Care Certificate]
- Level 1 Maths and English Functional Skills
- An evidence portfolio documenting your knowledge and skills development as well as your approach to the workplace (values and behaviours). Evidence must be gathered following completion of the programme of training and development and during the three months leading up to the planned date of the end-point assessment.
Before going forward for end-point assessment, you must have attempted Level 2 Maths and English.
The end-point assessment will consist of the following:
- 60-minute multiple choice test
- 90-minute observation of practice
- Evidence portfolio
- 30-60 minute interview
Where next?
You will be able to move on to an advanced apprenticeship as a Senior Healthcare Support Worker and then to higher level apprenticeships in the same sector.
Who do you contact for more information?
For more information contact Derby College on 0800 0280289 or enquiries@derby-college.ac.uk
Is there any financial support available?
Course Information for Employers
Apprenticeship summary
Healthcare support workers (HCSWs) work as part of a team providing high quality and compassionate care to individuals.
They will carry out well-defined routine clinical duties like monitoring an individual’s conditions (by checking things like blood pressure, temperature or weight) or checking on their overall progress, comfort and wellbeing. Depending on where they work, they may also help individuals to eat, drink, wash, dress or go to the toilet.
They will prepare individuals for healthcare activities carried out by other members of the healthcare team, looking after them before, during and/or after those activities in line with their care plan.
They will also carry out non-clinical duties and, depending on where they work, this could include tasks like keeping records, making beds, tidying up the work area, and returning or cleaning the equipment used during a clinical activity. They will be able to address straightforward problems in their day-to-day work, reporting concerns and changes to the appropriate person in a timely manner.
HCSWs work in a range of healthcare settings and the team may include workers from both health and social care. They will report to a registered healthcare practitioner who will directly or indirectly supervise their work.
Are they any entry requirements for my apprentice?
There are no entry requirements but you may wish to run your own selection process.
What is required from the employer in the workplace?
Skills and Knowledge:
- Communication
- Health intervention
- Person-centred care and support
- Dementia, cognitive issues and mental health
- Basic life support
- Physiological measurements
- Personal and people development
- Health, safety and security
- Duty of care
- Safeguarding
- Infection prevention and control
- Moving and handling
- Equality and diversity
Behaviours expected within the role
- Treat people with dignity, respecting each individual’s diversity, beliefs, culture, values, needs, privacy and preferences
- Show respect and empathy for those they work with
- Have the courage to challenge areas of concern and work to best practice
- Be adaptable, reliable and consistent
- Show discretion
- Show resilience and self-awareness.
What qualification will my apprentice gain?
Care Certificate
What will the assessment look like?
Before going forward for end-point assessment, the apprentice must have completed:
- The 15 standards required by the Care Quality Commission [as set out in the Care Certificate]
- Level 1 Maths and English
- An evidence portfolio documenting their knowledge and skills development as well as their approach to the workplace (values and behaviours). Evidence must be gathered following completion of their programme of training and development and during the three months leading up to the planned date of the end-point assessment.
Before going forward for end-point assessment, the apprentice must have attempted Level 2 Maths and English.
The end-point assessment will consist of the following:
- 60-minute multiple choice test
- 90-minute observation of practice
- Evidence portfolio
- 30-60 minute interview
Will my apprentice need to come into college?
Your apprentice will not need to attend College. All support will be in the workplace.
Is there any specialist equipment required?
You will need to provide your apprentice with any PPE required legally and to help them to undertake their role safely.
What progression can my apprentice expect after completion of their apprenticeship?
Your apprentice will be able to move on to an advanced apprenticeship as a Senior Healthcare Support Worker and then higher level apprenticeships in the same sector.
What job roles will this apprenticeship be suitable for?
- Healthcare Support Worker
- Healthcare Assistant
- Nursing Assistant
- Nursing Auxiliary
Will the college help me find an apprentice?
You may already have someone in your organisation or someone has come to you direct asking for an apprenticeship, but if you don’t we have a free recruitment service to help you hire the best candidate for your organisation from our talent pool and external advertising through social media and the national apprenticeship services website
Contact us
If you are an employer and you would like to know more, please email businessenquiries@derby-college.ac.uk or call 01332 387421
Career Information
This course could lead to one of these careers...
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£34178
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Course Information Last Updated On: October 12, 2021 2:24 pm
