Events Supervisor pathway (from the Hospitality Supervisor Level 3 apprenticeship standard)
This programme is one of the apprenticeship pathways for Hospitality Supervision at Level 3.
Course Summary

Course Information for Students
Who is this course for?
This programme is one of the apprenticeship pathways for Hospitality Supervision at Level 3.
The course is designed for a member of the front-of-house team who is experienced to Level 2 and who has been promoted into a supervisor post within the events and banqueting sector. Their role will be to co-ordinate, plan and time-manage an event to ensure complete customer satisfaction.
The apprentice will be allocated an assessor who will support them throughout the course. They will be given assignments and project work, including research into the sector, to support their learning and understanding.
They will be observed by the assessor to support their growth within the industry and to ensure they have reached the correct standard for the qualification and industry specification.
Part of the course involves completing Level 2 Maths and English Functional Skills (unless you are exempt with grades of 4 and above or C in GCSE.)
There is 20% CPD and off-the-job training, plus an end-point assessment towards which you will be working from day one.
Entry Requirements
You need:
- A Level 2 front-of-house qualification or experience of working in this sector
- A good understanding of English and maths, at least to a grade D or Level 1 Functional Skills standard
- A minimum 30-hour contract working in an events sector
What will you learn?
You will learn all the aspects of the events supervisor role, including:
- Leadership
- Planning
- Co-ordinating staff and rotas
- Customer service
- Ordering resources
- Detail within your work
- Professionalism
- Time Management
The apprenticeship entails:
- Maths and English at Level 2
- 20% off-the-job training
- End-point assessment
How will you learn?
The apprenticeship will be delivered in the workplace.
What will you need to bring with you?
You will need a laptop to access your e-portfolio.
How will you be assessed?
- Questions
- Observation
- Projects
- Professional Discussions
- Witness Testimonies
- Products of Work
- Exams in Maths and English
- External End-point Assessments
Where next?
- Complete Level 4/5 leadership and management qualifications
- Progress to an assessor or manager role
Who do you contact for more information?
For more information contact Derby College on 0800 0280289 or enquiries@derby-college.ac.uk
Is there any financial support available?
Course Information for Employers
Apprenticeship summary
This programme is one of the pathways of the Level 3 Hospitality Supervision apprenticeship.
The course is designed for a member of the front-of-house team who is experienced to Level 2 and has been promoted into a supervisor post within the events and banqueting sector. Their role is to co-ordinate, plan and time-manage an event to ensure complete customer satisfaction.
The apprentice will be allocated an assessor who will support them throughout the course. They will be given assignments and project work, including research into the sector, to support their learning and understanding.
They will be observed by the assessor to support their growth within the industry and to ensure they have reached the correct standard for the qualification and industry specification.
Part of the course involves completing Level 2 Maths and English Functional Skills (unless the apprentice is exempt with a grade of 4 and above or C in GCSE). It also entails:
- 20% CPD and off-the-job training
- an end-point assessment towards which they will be working from day one
Are they any entry requirements for my apprentice?
The apprentice should have relevant qualifications or experience of the front-of-house operation in a large establishment. They also need:
- A good level of maths and English (at least to grade D GCSE or Level 1 Functional Skills)
- Aptitude
- Professionalism
- Interpersonal skills (as they will be dealing with the customers)
- Dedication to the sector
What is required from the employer in the workplace?
- 30-hour contract (minimum)
- time for study
- paid time to attend College if required
- support and training
Behaviours expected within the role
- Time Management
- Professionalism
- Enthusiasm for this career route
- Excellent customer service skills
- Front-of-house experience
What qualification will my apprentice gain?
- End-point assessment
- Maths and English at Level 2
What will the assessment look like?
- Questions
- Observation
- Projects
- Professional Discussions
- Witness Testimonies
- Products of Work
- Exams in Maths and English
- External End-point Assessments
Will my apprentice need to come into college?
Only if they have not got the relevant Maths and English qualifications
Is there any specialist equipment required?
They need a laptop to access their One File account.
What progression can my apprentice expect after completion of their apprenticeship?
They can consider Level 4/5 leadership and management qualifications and advance to roles such as supervisor, manager or assessor.
What job roles will this apprenticeship be suitable for?
- Supervisor
- Manager
- Assessor
Will the college help me find an apprentice?
You may already have someone in your organisation or someone has come to you direct asking for an apprenticeship, but if you don’t we have a free recruitment service to help you hire the best candidate for your organisation from our talent pool and external advertising through social media and the national apprenticeship services website
Contact us
If you are an employer and you would like to know more, please email businessenquiries@derby-college.ac.uk or call 01332 387421
Career Information
This course could lead to one of these careers...
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Course Information Last Updated On: October 12, 2021 2:34 pm