Operations/Departmental Manager – Level 5
An Operations/Departmental Manager is someone who manages teams and/or projects.
Course Summary
Course Information for Students
Who is this course for?
An Operations/Departmental Manager is someone who manages teams and/or projects. They also achieve operational or departmental goals and objectives as part of the delivery of their organisation’s strategy. Roles may include those of Operations Manager, Regional Manager, Divisional Manager and Department Manager as well as other specialist managers.
Working in the private, public or third sector and in all sizes of organisation, their specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.
Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
Entry Requirements
The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at grade 4 and above.
What will you learn?
- Organisational Performance – delivering results
- Interpersonal Excellence – managing people and developing relationships
- Personal Effectiveness – managing self
How will you learn?
What will you need to bring with you?
You will need to have all personal protective equipment (PPE) required to undertake the role legally and safely.
How will you be assessed?
You will work with your assessor to ensure that you have all the knowledge and behaviours to complete the end-point assessment which will consist of:
- Assessment of a portfolio of evidence
- Project proposal, presentation and questions
- Professional discussion, with questions and answers
Where next?
You could progress to a Level 6 programme.
Who do you contact for more information?
For more information contact Derby College on 0800 0280289 or enquiries@derby-college.ac.uk
Is there any financial support available?
Course Information for Employers
Apprenticeship summary
An Operations/Departmental Manager is someone who manages teams and/or projects. They also achieve operational or departmental goals and objectives as part of the delivery of their organisation’s strategy. Roles may include those of Operations Manager, Regional Manager, Divisional Manager and Department Manager as well as other specialist managers.
Working in the private, public or third sector and in all sizes of organisation, their specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.
Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
Are they any entry requirements for my apprentice?
The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at grade C or higher.
What is required from the employer in the workplace?
Behaviours expected within the role
- Takes responsibility
- Inclusive
- Agile
- Professional
What qualification will my apprentice gain?
What will the assessment look like?
The apprentice will work with the assessor to ensure that they have all the knowledge and behaviours to complete the end-point assessment which will consist of:
- A knowledge test using scenarios and questions = 30%
- A structured competency-based interview = 20%
- Assessment of a portfolio of evidence = 20%
- Assessment of the work-based project followed by a presentation of the project with a question and answer session = 20%
- Professional discussion = 10%
Will my apprentice need to come into college?
There will be no requirement to attend the College. However, the apprentice must have 20% off-the-job time to complete the course.
There may be a requirement to attend a different location to complete the end-point assessment.
Is there any specialist equipment required?
The employer will need to provide the apprentice with all PPE required to undertake their role legally and safely.
What progression can my apprentice expect after completion of their apprenticeship?
They can progress to a Level 6 qualification.
What job roles will this apprenticeship be suitable for?
Will the college help me find an apprentice?
You may already have someone in your organisation or someone has come to you direct asking for an apprenticeship, but if you don’t we have a free recruitment service to help you hire the best candidate for your organisation from our talent pool and external advertising through social media and the national apprenticeship services website
Contact us
If you are an employer and you would like to know more, please email businessenquiries@derby-college.ac.uk or call 01332 387421
Career Information
This course could lead to one of these careers...
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Course Information Last Updated On: October 12, 2021 2:23 pm
